All we help you achieve.
Seventeen things that stop being your problem. Each one below starts with what goes wrong without it, because that is usually the bit somebody recognises first.
Get paid on time
Rent collection
You chase the same four tenants every month, then spend Sunday evening matching payment messages to units.
Billed, chased, received and matched, without you in the middle.
Rent is raised on schedule, the reminder goes out before it is late, and the tenant pays with the money they already use. The payment finds its own invoice, the receipt sends itself, and the arrears figure is right the moment it lands. Nobody reads a payment message and types a number into a spreadsheet.
- Invoices raised on the lease schedule
- Reminders before the date, follow-up after it
- Mobile money, card and bank transfer
- Every payment matched to its invoice automatically
Get paid on time
What you keep
A slice of every payment disappears into fees, and the rest turns up days after it was paid.
More of every shilling you collect, from as low as 3%.
Three percent when somebody pays by mobile money, four and a half by card, and never more than five whatever you grow into. If you already have a paybill and a bank you are happy with, Standard and Enterprise let you keep both and run everything through them instead.
- 3% on mobile money, 4.5% on card
- Never more than 5%, whatever you grow into
- Keep your own paybill on Standard and above
- No surprises at the end of the month
Get paid on time
Stays and bookings
A unit sits empty between tenants earning nothing, because letting it by the night would mean a second app and a second set of books.
Let a place by the night alongside everything you let by the month.
Nightly rates, guest limits, arrivals and departures, and a message thread attached to each stay. A unit between tenancies can earn by the night without becoming a second business in a second app, and one calendar shows you both.
- Nightly rates, guest limits and bed counts
- Arrivals, in-house and departures at a glance
- A message thread per stay, guest to host
- One calendar across nightly and long-term
Workspace
UnitsMaintenanceDocumentsShort stay
BookingsCalendarStay unitsAdministration
MembersActivityCalendar
Who is in, who is arriving, and what is free.
Get paid on time
Listings and marketing
A vacancy sits for six weeks, because listing it properly is a job in itself and there is always something more urgent.
Fill an empty unit on the Masqani marketplace.
Publish a vacancy straight from the unit you already have, with the address, the rate and the photos set once. Enquiries come back into the same workspace, so the person who viewed on Tuesday is the applicant you screen on Thursday.
- Publish from the unit, never typed twice
- Photos, description and house rules in one flow
- Enquiries land back in your workspace
- Change the rate here, it changes on the listing
Kilimani 4A
Kilimani Heights · 4 guests · 2 beds
Draft
Nobody can see it
Published
Live on the marketplace
Change it here and it changes on the listing guests are looking at.
Keep it all in one place
Properties and units
Somebody asks how many units you have and the honest answer is that you would need to check.
The buildings and houses, and every door inside them.
A property holds units, and everything else hangs off that. Add a building and fill it in one flow, or bring an existing portfolio across from the spreadsheet you already keep. Occupancy is counted from what is genuinely let rather than estimated.
- Add a building and its units in one flow
- Import units from a spreadsheet you already keep
- Occupancy counted, never estimated
- Residential, commercial, student, serviced
Keep it all in one place
Tenants and screening
You find out who somebody really is about two months after they stop paying.
Know who is behind the keys before you hand them over.
Structured applications with identity and KRA verification and references, so a tenancy starts with a record you can stand behind rather than a phone call to somebody who knew them. Once they are in, their details are encrypted and every look at one is written down.
- Structured applications with a decision trail
- Identity and KRA verification
- Contact details encrypted at rest
- People and companies, both first class
Keep it all in one place
Leases
A lease ran out in March. You noticed in June.
Draft, sign, renew and terminate, tracked to the day.
A lease is created against the unit, signed where it lives, and carries its deposit, its term and its escalation with it. Renewals and expiries are surfaced before they arrive, so nothing lapses quietly and no deposit goes untraced.
- Digital leases with signature
- Deposit, term and escalation tracked
- Renewal and expiry surfaced in advance
- Move-in and move-out on the record
Keep it all in one place
Documents
The signed copy is in a WhatsApp thread, an old inbox, or a drawer in a building across town.
Papers filed against the record they belong to.
A lease, an inspection, an identity copy or a receipt is attached to the property, unit or tenant it concerns. Finding it later is opening the record rather than searching a shared drive by filename and hope, and the permission to see it follows the record.
- Attached to a property, a unit or a tenant
- Named, dated and typed on upload
- Reachable from the record itself
- Expiry reminders on the ones that lapse
Riverside 12B
3 documents- Lease · Riverside 12B.pdfLease · added 12 AugLease
- Inspection · move-in.pdfInspection · added 12 AugInspection
- ID copy · A. Mwangi.jpgIdentity · added 9 AugIdentity
Filed against the unit, so finding it is opening the record rather than searching a drive.
Keep it all in one place
Maintenance and tasks
A leaking tap was reported in April and nobody can tell you whether it was ever fixed.
What is broken, and what you owe the week.
Two lists over one record, because what needs fixing and what you need to do are different questions asked on different days. Raise a job against a place, put a trade and a cost on it, assign it, and close it. The history stays with the unit rather than in a chat you scroll back through.
- Jobs raised against a property or unit
- Trade, cost and assignment on every one
- Plain tasks for what is not a repair
- A history per place, not a chat thread
Know where you stand
Accounting
Your books are a spreadsheet with a total at the bottom, and you find the mistakes in December.
Books that add up, without you being an accountant.
Every shilling of rent, deposit, fee and expense posts to a real double-entry ledger, per property and per owner. The books balance because they are books, not a spreadsheet with a total at the bottom, and they are ready the day somebody asks rather than the week after.
- Double-entry, per property and per owner
- Deposits tracked and held separately
- Expenses against the place they were spent on
- Export when an accountant asks
Know where you stand
Invoices and statements
Invoices go out when you remember to send them, and a few of them are wrong every month.
Out on time, right the first time, and ticked off on their own.
Invoices go out on the schedule the lease sets, carry what is actually owed including charges and late fees, and close themselves when the money arrives. Owner statements come off the same ledger, so what you send an owner and what your books say cannot drift apart.
- Raised automatically on the lease schedule
- Charges and late fees applied to your rules
- Closed by the payment, not by hand
- Owner statements off the same ledger
Know where you stand
Reporting
An owner asks how their building did last quarter, and answering honestly takes you a week.
The numbers somebody is going to ask you for.
Occupancy, collections, arrears ageing and net income across the portfolio, current to the last payment received. Look at one building or all of them, and take it away in a form a board or a committee can read.
- Occupancy and vacancy over time
- Collections and arrears ageing
- Net operating income per property
- Export for a board or committee pack
Know where you stand
Owner portal
The same three owners ring you every month for the same three numbers.
Owners see their own numbers, and stop calling you for them.
A scoped, read-only window onto the statements, distributions and performance of the properties an owner actually owns. They see theirs and nothing else, which is fewer calls for you and more trust from them, without you emailing a spreadsheet every month.
- Live statements and balances
- Distribution history
- Per-property performance
- Scoped to what they own, and nothing more
Run it with other people
People and roles
Giving your caretaker the calendar means giving them the bank details too.
Your team, each with their own view of the business.
A caretaker gets the calendar and the jobs. A finance manager gets the books. You invite by email, pick a role, and adjust it person by person, so everybody has what the work needs and nothing they have no reason to see.
- Invite by email, accepted by the person
- Roles as a baseline, adjusted per person
- A caretaker never sees the books
- Removing access is one action, in one place
Workspace
UnitsMaintenanceDocumentsShort stay
BookingsCalendarStay unitsAdministration
MembersActivityMembers and roles
Who is in this workspace, and what each of them can reach.
In this workspace
- YYougrace@saitamastays.co.keOwner
- PPeter Kariukipeter@saitamastays.co.keOperations
- AAmina Yusufamina@saitamastays.co.keContributor
- john@saitamastays.co.keInvited
Amina Yusuf · Contributor
- See properties and units
- Manage bookings and the calendar
- Publish to the marketplace
- See tenant contact details
- Change where the workspace is paid
Two of these come ticked from the Contributor role. Unticking one records a refusal against this person, and a refusal beats the role.
Run it with other people
Resident messaging
Notices go out from your personal phone, and six months later nobody can find what was said.
Reach people where they already read.
Rent reminders, receipts, notices and announcements over the channels residents actually open, with every thread kept against the tenancy. When a question comes back six months later the conversation is where the tenant is, not in somebody’s personal phone.
- Reminders, receipts and notices
- Broadcast announcements to a building
- Templates for the notices you send often
- Every thread kept on the record
Run it with other people
Automations
The chasing only happens on the days you remember to do it, which is not most days.
The chasing runs itself, and asks before it acts.
Arrears follow-up, maintenance triage and reminders run on a schedule you set. The platform proposes the action and you approve it, so the work happens whether or not it was on your mind that morning, and nothing goes out in your name that you did not agree to.
- Arrears follow-up sequences
- Maintenance triage and routing
- Scheduled reminders on rent and documents
- One tap to approve, or to stop
Run it with other people
Activity
Something changed, nobody will say who changed it, and there is no way to find out.
Who did what, and when they did it.
Changes are recorded as they happen, in the same breath as the change itself. When a question comes back about who cancelled a booking, changed a rate or opened a tenant file, the answer is already written down rather than reconstructed from memory.
- Recorded with the action, not after it
- Names the record it touched
- Sensitive reads recorded like changes
- Searchable when somebody asks months later
What it is wired to.
Six connections, each doing one job. Nothing on this list is a logo we are hoping to add.
Mobile money
How most tenants already pay, at 3%
Cards
Visa and Mastercard, at 4.5%
Bank transfer
Read in and matched like everything else
Your own paybill
On Standard and Enterprise
Masqani marketplace
Where a vacancy gets seen
Spreadsheets
Bring units and tenants over as they are
Put your first place on it this afternoon.
Add a property, set a unit up to be let by the night, publish it, and take a booking. No card, no call, and nothing for us to switch on at our end.